BloomHub policy
BloomHub Subscription & Billing Policy
Last Updated: June 19, 2026
1. Overview
This Subscription & Billing Policy explains how BloomHub subscriptions, payments, renewals, upgrades, downgrades, cancellations, trials, and refunds are handled. By purchasing or using a BloomHub subscription, you agree to this Policy and the BloomHub Terms of Service.
2. Subscription Plans
BloomHub may offer Free, Professional Monthly, Professional Annual, and District subscription plans. Free plans provide limited access. Professional plans provide full access to eligible BloomHub features and renew automatically according to the selected billing cycle. District plans provide organizational access for schools, districts, and approved organizations under a separate agreement or contract. BloomHub may modify available plans, features, and pricing at any time.
3. Billing Cycle
Monthly subscriptions are billed each month on the anniversary date of purchase. Annual subscriptions are billed each year on the anniversary date of purchase. District subscriptions may be billed annually, invoiced, or otherwise managed according to the applicable agreement.
4. Automatic Renewal
All paid subscriptions automatically renew unless canceled before the next billing date. By purchasing a subscription, you authorize BloomHub and its payment processor to automatically charge your selected payment method for future renewal periods at the then-current subscription rate unless otherwise communicated.
5. Free Trials
BloomHub may offer free trial periods. Trial features, duration, and eligibility may vary. At the conclusion of a trial, access may be reduced to the Free Plan or may convert to a paid plan if the user has agreed to automatic conversion. BloomHub may modify or discontinue trial programs at any time.
6. Subscription Upgrades
Users may upgrade their subscription at any time. When upgrading, additional features may become available immediately, and charges may be prorated depending on the billing platform and applicable subscription rules. Upgrades are subject to current pricing.
7. Subscription Downgrades
Users may downgrade their subscription at any time. Downgrades typically take effect at the end of the current billing period. Users may lose access to premium features, saved content, storage limits, or functionality associated with their previous subscription level. BloomHub is not responsible for any loss of access resulting from a downgrade.
8. Subscription Cancellation
Users may cancel subscriptions at any time through their account settings or billing portal. Upon cancellation, the subscription remains active until the end of the current billing period, future renewal charges will not occur, and access to premium features may end when the paid subscription term expires. Deleting an account does not automatically cancel an active subscription. Users remain responsible for canceling subscriptions before renewal.
9. Refund Policy
Monthly and annual subscription payments are generally non-refundable. Refund terms for district and organizational contracts are governed by the applicable agreement. BloomHub may, at its sole discretion, issue refunds or credits in exceptional circumstances such as duplicate charges, billing errors, or technical issues that substantially prevent access to paid services. Approval of any refund request is not guaranteed.
10. Failed Payments
If a payment cannot be processed, BloomHub may retry the charge, restrict or suspend subscription access, and send payment reminder notifications. Failure to update payment information may result in subscription cancellation or loss of access.
11. Pricing Changes
BloomHub reserves the right to modify subscription pricing. Existing subscribers will receive reasonable advance notice before pricing changes take effect. Continued use of BloomHub after the effective date constitutes acceptance of updated pricing.
12. Taxes
Subscription fees may be subject to applicable taxes, duties, or governmental charges. Where required by law, taxes may be collected during checkout. Users are responsible for any taxes associated with their subscription.
13. Promotional Offers
BloomHub may offer discounts, coupons, promotional pricing, early adopter pricing, and beta user pricing. Promotional offers may be time-limited, may have eligibility requirements, and may not be combined unless explicitly stated. BloomHub may modify or discontinue promotions at any time.
14. Subscription Abuse
BloomHub may suspend or terminate accounts that attempt to circumvent subscription limits, share accounts in violation of plan terms, abuse trial offers, or engage in fraudulent billing activity. No refunds will be issued for accounts terminated due to violations of this Policy.
15. Contact Information
Questions regarding subscriptions, billing, payments, or refunds may be directed to BloomHub Support through the Support Center.
16. Changes to This Policy
BloomHub may update this Subscription & Billing Policy periodically. Updated versions will be posted within BloomHub and become effective upon publication. Continued use of BloomHub after changes are posted constitutes acceptance of the updated Policy.
